Contact Treata Scholars | Support & Ticket Center

Direct contact

Contact information

Use the verified email below for general correspondence. Telephone and fax placeholders are included so they can be completed when the final numbers are available.

Email: admin@treatascholars.com

Email

Administration

admin@treatascholars.com

General, publishing, administrative, and routing enquiries.

Telephone

Office Telephone

****

This placeholder can be replaced with the verified office number later.

Fax

Office Fax

****

This placeholder can be replaced with the verified fax number later.

Office location

Address & map

The address below is connected to Google Maps and can be edited later when the final office address is confirmed.

Postal address

Treata Scholars

Emergency Department, Shohada Tajrish Hospital, Shahrdari St., Tajrish Sq., Tehran, Iran
Postal code: 1989934148

Open in Google Maps → Email us →

Address note
This location can be updated later without changing the ticket system.

Treata Support Center

Submit a ticket

Each request receives a unique ticket ID. You can use the ticket ID and your email address to check its status and read replies.

Full name *

Email address *

Enquiry type *

Subject *

Message *

Do not include passwords, unnecessary participant data, or other credentials.

I understand that the information I submit will be stored so Treata Scholars can manage and respond to this request.

Track a request

Check ticket status

If you already submitted a ticket, use your ticket ID and the same email address to view the current status and any reply from Treata Scholars.

Track My Ticket →

What happens next?

Your request stays organized

Direct email: admin@treatascholars.com

The ticket is stored in the website's protected ticket area, an administrator can review it from the private staff portal, and replies are added to the ticket history.

The system also attempts to send email notifications through the hosting server's PHP mail service. Ticket storage itself does not depend on email delivery.

Staff ticket portal

Routing guidance

Help your request reach the right process

01

Publishing

Journal scope, publishing arrangements, and journal-level enquiries.

02

Editorial & Policy

Publishing standards, editorial governance, and policy interpretation.

03

Research Integrity

Specific concerns about submitted or published scholarly content.

04

Appeals & Complaints

Challenges to eligible editorial decisions or concerns about process and conduct.

05

Permissions

Copyright, licensing, permissions, and reuse enquiries.

06

Technology

Website, platform, metadata, accessibility, and publishing-technology matters.